Returns & Exchanges

At Riwaaz Kurta, we strive to ensure you love your ethnic wear, but if you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and retain all original tags to be eligible for a full refund or replacement.

1

Initiate Request

Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Quality Inspection

Ensure the kurta is folded neatly in its original packaging with all security tags attached to prevent damage during transit.

3

Handover to Courier

A pickup will be scheduled within 24-48 hours; please hand over the package to our logistics partner and collect the acknowledgment receipt.

4

Refund Processing

Once our warehouse team verifies the item's condition, your refund will be credited to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing